BDMS Phuket Connects Emergency Care through 1719, Expanding Access to Healthcare across the Andaman Region

On 12 February 2026, the Bangkok Hospital Phuket Network under BDMS — comprising Bangkok Hospital Phuket, Bangkok Hospital Siriroj, and Dibuk Hospital — held an official press conference to launch the “Bangkok Phuket Clinic Network” at Bangkok Phuket Clinic, Laguna Branch. The initiative aims to enhance access to medical services and strengthen the emergency medical system across Phuket Island and Khao Lak, Phang Nga. The network operates under a fast, neighborhood-based, and seamlessly connected care model through the 24-hour emergency hotline 1719. The event was presided over by Phuket Vice Governor Suwit Phansengiam and attended by representatives from government agencies, private sector organizations, tourism partners, media, and distinguished guests.
BDMS Strengthens Healthcare Network in a Tourism City with International-Standard Emergency Medical Services
Dr. Lalita Kongseeha, Assistant Chief Executive Officer Group 6, Bangkok Dusit Medical Services Public Company Limited, and Director of Bangkok Hospital Phuket and Dibuk Hospital, stated, “The launch of the clinic network today reflects Bangkok Hospital Phuket Network’s strong commitment to expanding healthcare coverage across key areas of Phuket Island and major tourism zones in Phang Nga. The network includes Bangkok Phuket Clinic branches in Mai Khao, Airport, Rawai, Kamala, Laguna, and Khao Lak. These clinics not only provide general medical services, but also station internationally standardized ambulances at each location to ensure emergency patients can be reached promptly from the point of incident. This helps reduce waiting time, increase survival chances, and minimize potential losses for both local residents and visitors from around the world.”
Dr. Lalita Kongseeha added, “The key strength of the BDMS network lies in its seamless, fully integrated medical system, covering general illnesses, accident cases, emergency patients, and complex conditions. The network supports the entire care pathway — from triage and patient transport to referral and treatment at high-capability hospitals that meet international standards. In addition to ground transport, the Bangkok Hospital Phuket Network works closely with government agencies to enhance air medical evacuation capabilities for urgent or highly complex cases, ensuring patients are transferred to the most appropriate facilities as quickly as possible and reducing treatment risks. BDMS Phuket also connects patient information through shared medical communication systems, enabling continuity of care and consistent standards across the entire network.”

One Dispatch Center – 1719 Highlighted as the Core of 24-Hour Emergency Medical Services
Dr. Lalita Kongseeha further stated, “One of the key pillars of the emergency medical system is the One Dispatch Center via the 1719 hotline, which serves as a 24-hour ambulance command and coordination center under the concept ‘1719 Everywhere with you.’ It connects hospitals and clinics across the network to ensure timely emergency assistance can reach patients wherever they are in Phuket and nearby provinces, supported by teams of physicians, nurses, and internationally standardized ambulances.”
Phuket Vice Governor Praises Initiative to Strengthen Public Health Infrastructure for a World-Class Tourism Destination
Mr. Suwit Phansengiam, Vice Governor of Phuket, who presided over the event, stated, “Phuket is a major global tourism destination, and expectations for high-quality healthcare services continue to rise. It is therefore essential to develop standardized, rapidly accessible public health infrastructure — especially in emergency situations where every minute counts. The launch of the Bangkok Phuket Clinic Network marks an important step in strengthening the province’s healthcare capacity and building confidence among both residents and visitors that they can access quality medical care close to home, with efficient linkage to the 1719 emergency system. I commend the strong collaboration between the public and private sectors in elevating the region’s healthcare system and supporting Phuket’s development as an international Medical and Wellness Hub, which will enhance safety and quality of life sustainably in the long term.”
Bangkok Phuket Clinic Network Expands Neighborhood Healthcare Services Across Six Strategic Areas with Seamless Treatment and Emergency Care Integration
The Bangkok Hospital Phuket Network continues to expand its medical clinic network to enhance public access to healthcare services, making care more convenient, faster, and safer. Each clinic provides general diagnosis and treatment, initial accident and emergency care, and is equipped with advanced life support ambulances on standby at all times to respond to urgent situations. The clinics also support compulsory motor insurance claims, health insurance, and accident insurance for both Thai and international patients. In cases of major emergencies, serious accidents, or multi-system trauma patients, network clinics function as frontline triage and stabilization points before rapidly coordinating transfers to affiliated hospitals — Bangkok Hospital Phuket, Bangkok Hospital Siriroj, and Dibuk Hospital — all of which offer high capability and comprehensive specialist teams, including emergency medicine, orthopedics, neuroscience, and cardiovascular care, supported by advanced medical technology. This integrated system enables end-to-end trauma care from scene response and initial stabilization to critical treatment and continuous follow-up, improving survival rates, reducing complications, and strengthening patient safety in all scenarios. The Bangkok Phuket Clinic Network currently operates six branches — Kamala, Rawai, Mai Khao, Airport, Laguna, and Khao Lak — open daily.

Road Traffic Accident Statistics in Phuket Province (Comparison Between 2024–2025)

(Data source: https://www.thairsc.com/data-compare)

Comparative road traffic accident statistics in Phuket Province between 2024 and 2025 show notable trends. The number of injured persons increased from 25,971 to 27,479 cases, while fatalities decreased from 148 to 113 deaths. This reflects improved effectiveness of the emergency medical system and on-scene patient care, with faster and more prepared response capabilities. Structural data analysis indicates that the highest accident rates remain among working-age groups, particularly those aged 25–35 and 36–60 years. Motorcycles account for more than 90% of all accident-related vehicles. The peak time for accidents occurs between 2:00 PM and 9:59 PM, when road usage is heaviest.

These trends are consistent with ongoing upgrades to the regional emergency medical system. BDMS Phuket has strengthened emergency response coordination through the 1719 hotline, improving speed in dispatch, referral, and access to timely medical care via its network of hospitals and clinics across the Andaman area. This integrated healthcare network enhances patient management from the incident scene through transport and hospital treatment, increasing emergency care efficiency and serving as a key factor in reducing losses and improving public safety outcomes.

Dr. Lalita Kongseeha

Mr. Suwit Phansengiam